Q: Do you offer free quotes?
A: Yes, we do offer free quotes. But we prefer to know the details about your property first. We do the inspection and then we offer the quote. We don’t want to misguide our clients.
Q: What areas do you cover?
A: Our service is mostly based in Sydney. No matter what kind of cleaning service you need like commercial cleaning, residential cleaning or industrial cleaning, you can avail our service from anywhere in Sydney.
Q: What is the cost of your service?
A: The cost of the Sydney Best Cleaners’ service depends on the work volume mainly. The location of the service also plays a role. 80% of our work is quotation based. Get in touch with us for quotation.
Q: What cleaning services do you offer?
A: Sydney Best cleaners offer a wide array of cleaning service across the city. From industrial properties, commercial properties to residential properties, we cover everything. Apart from that we offer services like window cleaning, bathroom cleaning, kitchen cleaning, backyard cleaning, unit cleaning etc.
Q: What is the feature of your cleaning service?
A: Well, at Sydney Best Cleaners, our first preference has always been maintaining a healthy relationship with our clients. We don’t look at the purpose; we look at the end result. All our stuffs are experienced and professional. We try our best to meet the purpose we are hired for.
Q: Are You Registered With An Industry Body?
A: Yes, we are registered with Master Builders Association. Also, we are licensed by Department of Fair Trading.
Q: Do you used to working in Homes, offices and retail environments?
A: Yes, all the experienced personnel at Sydney Best Cleaners are used to working in occupied environments, be it in homes, offices, a retail environment or where the public are close to hand such as when repairing a shop front or in a shopping centre.
Q: I am in need of a small cleaning job; can you please help me out?
A: We believe that no job is small or big. We focus on the purpose firstly. Irrespective of the volume of the cleaning job, Sydney Best Cleaners is always there for your assistance.
Q: Can I pay by credit card?
A: Yes, you can pay by credit card online from the payments section on our website. If you want to pay in any other form, you may talk to us about the same.
Q: How do I know when you will be starting our work?
A: After you accepting our price and we have entered in to a contract, we will discuss the starting date with you and enter that date in the contract. If there is any unforeseen hold ups from either side we will notify you for a new start date. We believe in transparency in our business process.
Q: What are your payment terms, do I need to pay upfront?
A: You don’t pay upfront, but we will ask for a deposit after we start work, progress payment during the project and balance on completion.
Q: Are you an emergency service?
A: Yes, we do offer emergency cleaning services and general emergency cleaning maintenance and repairs.
Q: Are you fully insured?
A: Yes- we have all necessary insurance required by law, such as workers compensation, Public liability and product insurance and Home warranty insurance.